Ailsa And I are so pleased with the fire that we bought. The service we received from the initial quote to fitting of the fire was excellent. The quote given could not be beaten by anybody, we wish we had gone to cottage stoves in the first place. The fire was fitted in less than a day the quality of work and the standard of service were superb. All of the advice given was down to earth with no salesman pitch. I would like to take this opportunity to thank you and your staff for the efficient and pleasant manner in which the job took place. No mess at the end!!!!!
Just wanted to thank you and your team for doing such a wonderfull job in installing our new stove, the job was done quickly and cleanly to an incredibly high standard leaving us with a fire that is a beautiful feature of the house, again many thanks ( actually looking forward to winter for once!!).
Just wanted to say how pleased Sally, Smudge (Especially smudge who has taken up residence in front of the fire) and I are following the fitting of our stove. Cottage Stoves are a genuine family business with genuine family values.I carried out a lot of research before I contacted Cottage Stoves, I was impressed from the very first meeting with Alan, who gave us a fair price and an honest assessment of what we would need.My gut reaction was that I was dealing with a good old fashioned hard working guy, who would deliver on his promise, you more than lived up to my expectation, thanks again for a great job.
We would like to thank you for the speedy and professional installation of our log burner, including the hearth and flue you took so much care over. We were also very impressed by the care you took to cover the carpets and furniture, and that you were able to complete the job in such inclement weather without making any mess inside the house. Your guidance on how to get the best out of the burner and the precautions we should take, e.g. when sourcing logs to burn, was vey useful. For the first few days after you installed it we didn’t even put the TV on, we just sat warm and cosy in front of it watching the flames dancing.
We would like to thank the Cottage Stoves team Alan, Liam & Warren for a fantastic job. They where so helpful in advising us on what stove would suit are needs. They fitted the Dura Flue liner as advertised and the job went as planned, there was very little mess. They cleaned up and even offered to hoover up on the way out. It was great to see a father and son and of course Warren working together so well. Great team. We have noticed a real difference since it was fitted so warm and cosy thanks again.
A brief note to thank you as much as possible for such a lovely job, we are delighted. Cottage Stoves are a genuine family business with genuine family values. It is a dirty job having a stove fitted but Alan and Liam minimised the mess, they were a delight to have in our home and even accommodated the needs of our young dog. A splendid job and a company we highly recommend.
To all at Cottage Stoves thank you for the amazing transformation you created, the room looks lovely and the fire is so cosy!
Dear Alan and all at Cottage Stoves. Thank you for the great work you did removing our fire place and refitting our stove good work nice and clean, it was a pleasure to have you and your lads in our house. I would be happy to recommend you to my friends thank you again
My wife Tricia and I have just had a Aga Little Wenlock installed by Alan and his team. They have done a fantastic job with the minimum of disruption and left leaving the room spotless. Before we decided to use Cottage Stoves we carried out some research and got a number of quotes but none came near in terms of service and detail of what work would be carried out. I would have no hesitation in recommending Cottage Stoves to family and friends. Thanks for a great job.
Just to reiterate what all the other testimonials have said. The job was completed efficiently , all done in one day, all debris cleared away and we are delighted. Can’t wait for winter to use it properly! Alan and team were a joy, they all work so well together and Alan even rang a couple of weeks later to check on how my husband was as he had been ill. Excellent after sales!. Thank you
Just a note to say a big thank you to you and your team (Liam, Warren and Gas Engineer Dougie) for the installation of our multi fuel stove yesterday. From the quotation to the installation Cottage Stoves have been a pleasure to deal with – your knowledge and guidance were invaluable prior to purchase and the team’s professionalism shone through during installation. We are absolutely delighted with the stove and the resulting overall ‘look’ – it just couldn’t be better!
Many thanks to you, Liam and Warren for installing our Clock Stove. It was not a completely straightforward job, as you had to build a constructional hearth from the ground up, so it was a relief to talk to someone with the construction experience to be able to take on the whole project from start to finish. You gave us a competitively priced quote and stuck to it. You were a pleasure to have in the house: friendly, tidy and considerate. Most important, you did a cracking job, and we are delighted with the result.